Dunkin' Donuts

Reviews about Dunkin' Donuts

• 4 / 5

  By Jon Langeler
  Can't complain much here. May be a bit pricey.
  February 13, 2017
• 1 / 5

  By Mike Martin
  This store is a franchise, owned and operated by Great Wolf Lodge, it does not reflect upon other franchise Dunkin Donuts. It is clear that Great Wolfe is just looking for a warm body to fill positions at this Dunkin Donuts. This is a hotel, that has two food options, their restaurant or Dunkin Donuts. They clearly don't understand what it means to provide any type of customer service. The staff are rude, specifically Rebecca. They don't know their product, they have trouble fulfilling orders efficiently and correctly. I have been to several other Dunkin's that are twice as busy as this one that can knock orders out all morning without an issue. I went here twice during our 4 day stay and they messed up the order both times, and I got a blank no response look from Rebecca each time. Their is a Panera in the parking lot of this particular Great Wolf I suggest you try their first. Great Wolf added Dunkin to increase their food revenue which it does on average about 10%. However it won't continue to increase revenue if they employee the staff that have their currently. I will not go to this Dunkin again, furthermore, I will not be going to Great Wolf in Traverse City again. I have other choices in my area that are in the water park business that know how to run a water park efficiently. This is all Great Wolf does they don't own other hotels, they were the benchmark at one time, they clearly have set the bar far below that now.
  July 21, 2016
• 4 / 5

  By Lanae Sambrano-bartz
  Great since it's the only Dunkin in town but you have to go into the hotel witch is inconvenient.
  July 15, 2016